Shipping policy

Shipping Policy

 

Thank you for shopping with Dreaux IQ! We are committed to getting your smart home products to you as quickly as possible.

 

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

 

Shipping Rates & Delivery Times

We offer FREE standard shipping on all orders. Once your order has shipped, you can expect delivery within 7–15 business days. Please note that delivery times may vary depending on your location and any external delays.

 

Order Tracking

You will receive a tracking number via email once your order has shipped. You can use this number to track your package at any time.

 

Lost or Delayed Packages

If your order has not arrived within 20 business days of placing it, please contact us at dreaux.ai@gmail.com and we will investigate immediately.

 

International Orders

At this time, we only ship within the United States.